
The
office handles payroll, billing, purchase orders, invoicing,
human resources, and so forth. “Not one these employees
has ever stepped foot into a bakery manufacturing operation,”
Hokes says.
B.C. Bundt wants its production employees to be “multi-taskers,”
performing multiple production tasks as well as equipment
maintenance. To achieve these dual goals, Bundt brought
Taylor personnel to the Birmingham plant in 1993. The employees
learned how the plant operated and also assembled the production
line to be installed at Taylor, then tore it down, shipped
it to Taylor, where they reassembled it.
Standardization is another concept applied at both production
operations. “We standardize everything at the two
plants,” Hokes says.
McRee adds, “I could go to a hardware store, purchase
two 9/16-in. wrenches, and be able to take apart the whole
plant.” The two plants also have the same gearboxes
and electrical switches and wiring configurations.
Hokes adds the company takes advantage of automation technology
to help personnel do their jobs better. For example, Bundt
is currently installing interactive automation technology
at Birmingham that tells operators where a problem is occurring.
“This will eventually come to Taylor,” he adds.
Although Bundt has been tempted to add capacity, it
applies the simple concept that “bigger is not better.”
There is an optimum operating speed and operation at each
of its facilities, and the goal is not to add capacity,
but rather to maximize operating rates.
“We know exactly how much our ingredients cost, our
manufacturing costs, or transportation costs,” McRee
says, “and we don’t want one to be out-of-kilter
with the other.” Freight costs for example, are 7-8%
of the total costs. With rising oil prices, freight costs
can rise to 12% “When that occurs, we look at building
another plant to reduce transportation costs, “McRee
says.
Site selection is not random either. Birmingham and Taylor
are truck hub areas. “Draw a radius of 600-700 miles
around our plants and we can send trucks to metropolitan
areas with 80% of the population,” McRee says. This
also applies to the new plant in Salt Lake City scheduled
for opening in early 2001. “It’s a question
of demographics and trucking costs,” McRee adds.
Salt Lake City will have the same production capacity as
Birmingham and Taylor with only differences between the
operations being cake varieties. “We started with
one variety in 1986, now we have more than 70 varieties,
and will add more with Salt Lake City,” McRee says.
The company is looking to produce Hispanic cake products
for the growing Hispanic population in the Southwest U.S.
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